About Us

Our Story

After a few years of providing IT related services out of his garage, John Pavlik founded Resource One in 1997. His passion for technology, aptitude for attention to detail, and customer service are some of the original principles and foundation that Resource One was built on. Over the years, John transitioned from technician to running the business as he focused on hiring a team with the talents needed to help bring success to the company and elevate service to its customers.

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In recent years, Resource One started focusing on internal processes and standardizing solutions offerings to provide efficient and effective service and solutions to clients. In addition, a dedicated Account Management team has been created to help improve Resources One’s understanding of client needs by getting more involved with their business and helping them achieve their business objectives through technology.

The trust Resource One’s team has created with clients has resulted in long-standing relationships for well over a decade and even some dating back to the beginning of the company.

Our Values

TRUST – the result of acting with integrity at all times (Trust is what we build)

  • Teamwork – We are committed to working together, whether it’s within our team, vendors, or our clients to deliver the best possible outcome
  • Respect – We treat our clients, vendors and employees as individuals; with the respect and dignity they deserve.
  • Understanding – We demonstrate compassion, empathy and understanding in all our interactions
  • Solutions – We seek the best possible solutions for our clients and within our workplace.
  • Talent – Conscientious of quality, we’re going to strive to select the best people who fit our organizational values and culture to provide the best possible work place and service to our clients