What Clients Say

Here what Oregon business owners have to say about partnering with Resource One

Without a dedicated IT person in the office, problems with our work stations or server would be a major disruption to our daily business. When there is a problem, fixing it is nearly a hands-off process for the chamber thanks to Resource One. Not only have they provided excellent customer service, they have also provided educational opportunities for the local business community.

Nearly 40 local business owners attended a free Windows 7 orientation workshop put on by Resource One. The Hillsboro Chamber of Commerce is happy to have them as members and recommend them for all of your IT needs.

Hillsboro Chamber of Commerce

With Resource One in charge of our IT matters, nothing seems to slip past them. They don’t just fix the problem, but are always seeking out items that can enhance the operation of our system. Throughout a difficult implementation of third-party practice management software, they have been proactive in seeking out the best solutions to our issues.

Resource One allows us to concentrate on our business of providing innovative legal solutions for our clients. Resource One makes us money by allowing us to concentrate on our practice.

Harris & Bowker LLP

La Salle has had the pleasure of working with Resource One for over nine years under a Professional Services Agreement contract. Resource One has proven to be a reliable, cost-conscious partner in helping us maximize our investment in technology. I would highly recommend Resource One for any organization interested in outsourcing some or all of their IT Management needs.

La Salle Catholic College Prep

Resource One has been our “in-house” IT Manager for over 5 years now and they have been a key player in our growth of the Pastini Restaurants. They have been a valued partner in the design, implementation and maintenance of our systems. Resource One personnel are very timely in their response to our needs and innovative in solving our IT problems – they are someone you need in your corner to succeed.

Pastini Pastaria Restaurants

I’m not an expert in the computer area…but I am an expert in the area of companies that sell you the moon and then disappear. Resource One is a first rate company. They do what they say they will do, when they say they will do it.

RSG Forest Products

We at Legend Homes feel that Resource One is part of our family. It’s not just that they have provided our IT support for over 10 years, but also the exceptional service provided that makes them a valued contributor to our business. Each decision has been made as if our business were their own personal business, each project has been approached as if the outcome truly mattered no matter how small the request, and it’s all done in a prompt, friendly, and fun-loving manner.

Legend Homes

We at Westside drywall developed our business off a handshake and a hand written proposal – as technology evolved we concentrated on sharpening our skills on the trades we provide. With the help of Resource One we have been able to offer better services and more timely communication.

Their staff is very knowledgeable about cutting-edge materials that we couldn’t even scratch the surface on, with updating software, remote support, updating licensing, networking systems and just as simple as calling them and getting suggestions on improvements. Resource One gets our utmost respect and highest recommendations.

Westside Drywall & Insulation Inc

Resource One has been a valued business partner for more than 4 years. Their attention to detail and seamless support has allowed us to focus on our business. They have been able to implement new systems & platforms over the years that have made our job easier and more efficient, thereby making us a stronger company.

Delta Fire Inc.

Quality Production Limited is a mid-sized manufacturing company and our IT infrastructure is the backbone of our organization. Currently we have four servers, over fifty workstations, multiple remote connections, a Blackberry server, and various pieces of networked manufacturing equipment. The complexity of our system and the number of users had outgrown our previous provider. We contracted Resource One to help get our network back under control.

Resource One’s fast service, 24-hour remote monitoring and weekly visits keep all of our systems running smoothly. When there is a problem, Resource One is here immediately to solve it and get us back up and running. Turning over all our IT requirements to Resource One is one of the best decisions I made.

McKanna Bishop Joffe & Arms, LLP could not be more pleased with the prompt, thorough and efficient service we receive from Resource One, Inc. We are a relatively small law office and we work for clients that cannot afford to pay for a lot of fancy overhead costs. We are delighted to have found a company that handles every computer problem we can throw at them with speed and little to no interruption in our regular workday. We’re lawyers, not computer whizzes.

The great folks at Resource One let us do what we do best and they take care of all our computer needs, working mostly in the background, practically unnoticed by us. We’re extremely pleased to have found this company.

We interviewed several companies to handle our IT requirements. Resource One presented us with a professional and cost efficient service plan semi-tailored to fit the needs of our firm. We have not been disappointed with the promises Resource One made during their presentation.

Namely, almost instant access to a specialist dedicated to our firm, reasonable prices and help with predicting and alleviating future problems with our system. We are very pleased with the total package Resource One has offered us.

MacColl Busch Sato

They analyzed our system and created a very reliable and efficient one. In addition, they have an impressive response time to any issues that have arisen. Resource One has been a great partner and I would highly recommend them.

St. Andrew Nativity School

The past 5 years, Resource One, Inc. has allowed me to single-handedly manage the IT infrastructure of the nation’s largest Retirement Community Builder, Colson & Colson General Contractor, Inc. When an issue requires elevation, or if I just need an extra hand or two, they are right there, an email or phone call away, and I never feel like I have to micro-manage them…once they take the reins I know the resolution will be swift and minimally intrusive to the end user. We have projects in almost every time zone around the world, so my support window is 24 hours, and ROI is crucial for a quick response to a Manager or Assistant with a problem affecting workflow on a 20 million dollar project.

I’ve tried other local solutions, but they collectively fall flat… Resource One and their Managed Services have allowed me to boast minimal downtime, seamlessly adapt to new technologies, and to succeed as an “Army of One,” as well as keeping our job costs low and IT availability high in these days of a struggling economy, allowing us to continue our operations where similar businesses have failed.

Colson & Colson General Contractors

We are completely satisfied with our experience with Resource One. We have had other IT service providers in the past, and at times none at all. The ease of doing business with ROI is the best part. Whenever we have a problem, we know we can call or email, and someone will be right on it. Not only do they fix things, but they educate us along the way.

We are never talked down to or made to feel that we are to blame for a problem or issue with our computers or server. We feel like valued customers at all times. And, we’ve experienced less downtime and faster repairs.

Raptor Ridge Winery

Over the last several years the multiple locations of Tyler’s Automotive has relied on the expertise of Resource One. The timely customer service and expertise of Resource One, running multiple servers, desktops, industry software combined with multiple off site backup servers has allowed us to concentrate on servicing our customers.

Resource one has become our go to partner for support on all computers, printers, online communication including smart phone e-mail exchange integration and online security. No matter the question, I know the answer I get from Resource One, will have my best interest in mind. A trusted partner!

Tyler’s Automotive