Managed IT services: your entire IT department, handled, at one flat rate.
Managed IT services are the heart of what we do. We monitor, secure, patch, back up and support your whole environment around the clock, so technology quietly works and you stop firefighting. Our team is based in Beaverton and provides managed IT support to businesses across Portland, Hillsboro and the rest of Oregon.
At a glance
Stop paying for IT only after it breaks.
Hiring a full in-house IT team is expensive, and it rarely matches the way your needs rise and fall. The break/fix model is worse: you only get attention once something has already failed, and the invoice is a surprise every time.
Resource One brings monitoring, security, patching, backup, and support together under one predictable monthly fee. More importantly, we learn how your business works. That context helps us fix small issues early, prioritize the right improvements, and keep technology from becoming a daily distraction.
Everything in one plan
- Help-desk access (unlimited remote support from Professional up)
- 24/7 proactive monitoring & alerting
- Microsoft security patch management
- Endpoint protection with managed MDR
- Advanced antispam & email filtering
- Cloud backup of critical data
- Hardware & software auditing
- Quarterly review with a real account lead
Managed IT services as a complete practice, not a checklist of tickets.
Each managed agreement layers proactive technology, security and people into one service, the same bundle that keeps PNW businesses running every day.
Remote Management & Monitoring
Around-the-clock monitoring, hardware and software auditing, and automated maintenance, plus proactive alerts that catch problems before they reach you. Unlimited remote support is included from the Professional plan up.
Patch Management
Ongoing security patching for Microsoft products keeps your environment current, stable and protected against known vulnerabilities.
Endpoint Protection & MDR
Virus, malware and ransomware defense on every device, backed by Managed Detection & Response with experts watching and responding around the clock.
Advanced Antispam
Email remains one of the easiest ways into a business. Layered filtering blocks phishing attempts, harmful attachments, and deceptive links before they reach your team.
Cloud Backup
Whether on a server or in the cloud, your critical data is backed up and recoverable, protected from deletion, loss and malicious activity.
Phishing Awareness Training
Simulated campaigns and ongoing training teach your staff to recognize an attack before they click.
Most outages begin as something small that nobody noticed.
From first call to fully managed.
Switching providers sounds painful. Our onboarding is thorough and deliberately uneventful.
Free IT review
We assess where you are today (systems, risks, gaps and quick wins) at no cost or obligation.
Tailored plan
You get a clear scope and a flat monthly price built around your team size and setup.
Onboarding
We deploy monitoring and security agents, document your environment and stabilize known issues.
Ongoing partnership
From there it's day-to-day management and regular meetings to keep technology aligned with your goals.
Three ways to partner, all built on the same foundation.
Every ResourceIT™ plan starts with the same essentials: proactive management, security monitoring, and a predictable monthly fee. From there, you choose how much day-to-day support and strategic guidance your business needs.
No annual or multi-year contracts: every agreement is month-to-month, and you’re free to leave with 30 days’ notice. We’d rather earn your business every month, because we believe our service speaks for itself.
- 24/7 monitoring, patching & maintenance
- Hardware & software auditing
- Monthly executive reports & documentation
- Managed Detection & Response included
- Named primary & secondary support representatives
- Unlimited remote support (business hours)
- Managed security suite & advanced antispam
- Firewall management & reporting
- Network & Wi-Fi management
- Flat-fee project scoping
- Microsoft 365 administration
- Virtual CIO (planning & budgeting)
- Quarterly backup integrity testing
- Device replacement labor credit (remote install)
- Unlimited onsite + remote support
- Live chat support
- After-hours coverage for critical systems
- Monthly backup integrity testing
- Device replacement labor credit (onsite + remote)
- Priority response
Pricing is based on the devices and systems we are responsible for, so the scope reflects the environment we are actually supporting.
| What's included | Standard | Professional | Premium |
|---|---|---|---|
| Help desk access | |||
| Proactive monitoring & patching | |||
| Managed Detection & Response (MDR) | |||
| Managed security suite & antispam | – | ||
| Microsoft 365 administration | – | ||
| Firewall management & reporting | – | ||
| Network & Wi-Fi management | – | ||
| Flat-fee project scoping | – | ||
| Named primary & secondary support reps | – | ||
| Virtual CIO (planning & budgeting) | – | ||
| Backup integrity testing | – | Quarterly | Monthly |
| Device replacement credit | – | Remote install | Onsite + remote |
| Unlimited remote support | – | ||
| Unlimited onsite support | – | – | |
| Live chat support | – | – |
The most expensive IT is the kind you only call when something breaks.
Ready for IT that just works?
Start with a free, no-pressure IT review. We'll show you exactly where managed services would take the worry off your plate.