How call recording can help your business

Problems tend to occur when an employee can’t remember important conversations or what was agreed upon over the phone. Recording phone calls is an ideal way to resolve this issue. When your business records customer service calls, you can review previous conversations with customers and resolve issues faster. But that’s not all — here are […]

A guide to protecting your Microsoft 365 data

Microsoft 365 offers a number of features to help you protect your business’s data. In this article, we provide seven ways to boost data protection in Microsoft 365. Follow these tips so you can rest assured that your data is safe and secure. Secure mobile devices It’s common for employees nowadays to use personal smartphones […]

Enhance your business website with these design trends

Having a well-designed website is essential to any business, as it helps make a good first impression on customers, generate leads, and increase conversions. Enhance your business’s website by following these tips. Custom illustrations A popular website design trend is the use of custom illustrations instead of photography. The reason for this is that illustrated […]

How to make your computer last longer

Most tech experts will tell you that a PC should last for 3–5 years before it needs to be replaced. Of course, with the right amount of care and maintenance, you may be able to get a bit more use out of your machine. Here are some ways you can make your computer last longer. […]

Don’t let TDoS attacks ruin your VoIP system

Does your business use a Voice over Internet Protocol (VoIP) system? If so, you need to be aware of telephony denial-of-service, a type of attack on VoIP systems. Learn more about TDoS and how to prevent it from disrupting your operations. What is TDoS? A denial-of-service attack aims to crash a system by bombarding it […]

Increase your organization’s productivity with Viva Insights

Viva Insights is a powerful tool that gathers data on your employees’ work habits, analyzes this information, and then recommends ways to help team members perform more efficiently. The application also seeks to improve your staff’s productivity and well-being so they can achieve their full potential. How does Viva Insights work? Viva Insights shows users […]